Standard business terms and customer information

 

II. Customer information

1. Identity of the seller

Dr. Oksana Zhebel
Suhrenkamp 29
22335 Hamburg
Germany
Telephone: 040-53 230 66
E-Mail: info@courseatic.de

Alternative dispute resolution: The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/odr.



2. Information regarding the conclusion of the contract

The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations „Subject-matter and conclusion of the contract“ in our standard business terms (part I).



3. Contractual language, saving the text of the contract

3.1. Contract language shall be English.

3.2. The complete text of the contract is not saved with us. Before the order is sent, via the online-shopping cart system the contract data can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.



4. Main features of the download products

The key features of the download products can be found in the respective quote.



5. Prices and payment arrangements

5.1. The prices mentioned in the respective offers represent total prices. They include all the price components, including all the incidental taxes.

5.2. The payment methods that are available to you are shown by clicking the appropriate button on our website or are disclosed in the respective quote.

5.3. The payment claims arising from the contract that has been concluded become payable immediately.



6. Delivery conditions

Unless otherwise specified in the quote, delivery of the download products shall be made immediately after conclusion of the contract. The customers can stream the download items in their customer accounts.



7. Statutory warranty right

The statutory warranty rights are applicable.

These SBTs and customer details were created by the lawyers specialising in IT law who work for the Händlerbund, and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website: https://www.haendlerbund.de/agb-service.

last update: 05.07.2019